In October of 2025, TAMT met with AIS to discuss De-Escalation Techniques we can use while dealing with upset/difficult patrons. Here are the resources that came out of that meeting for current and future employees to reference:
Main Library | 1510 E. University Blvd.
Tucson, AZ 85721
(520) 621-6442

University Information Security and Privacy
© 2023 The Arizona Board of Regents on behalf of The University of Arizona.
