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Referral Guidelines

Purchase issues

Question User forms Where to forward questions Notes
Instructor wants ebooks for a course

Check for ebook availability

 

acq@lib.arizona.edu

Acquisitions queue in LibAnswers

Use the email for internal questions about  books for courses.
Requests for one-time purchases. Request a purchase

ref@lib.arizona.edu

Reference Referral queue in LibAnswers

These need to go to ref referral before going to acquisitions.
Requests for subscriptions, trials, or items with ongoing costs.  

collections@lib.arizona.edu

Collection Management & Assessment queue in LibAnswers