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Referral Guidelines

ILL

Question User forms Where to forward questions Notes
Help with ILL   Rapido ILL  
ILL and document delivery.  

DDA@lib.arizona.edu

  
Problems with incorrect documents, ILL accounts, overdue items, or ILL fines.   ILL/DocDel queue in LibAnswers  

Purchase requests

Question User forms Where to forward questions Notes
Requests for one-time purchases. Request a purchase

acq@lib.arizona.edu

Acquisitions queue in LibAnswers

 Includes checking for version updates to existing titles, ie: Can we purchase the 4th ed, vs. 3rd ed.
Requests for subscriptions, trials, or items with ongoing costs.  

collections@lib.arizona.edu
and lbry-collectionmanagement@email.arizona.edu 

Collection Management & Assessment queue in LibAnswers

  
Requests for acquisitions of data and data sets  

collections@lib.arizona.edu
and lbry-collectionmanagement@email.arizona.edu 

Collection Management & Assessment queue in LibAnswers