Referral Guidelines 2025-26

Help with ILL

Rapido ILL

ILL and document delivery.
Forward questions to DDA@lib.arizona.edu

Problems with incorrect documents, ILL accounts, overdue items, or ILL fines.
Forward to ILL/DocDel queue in LibAnswers

Purchase requests

Requests for one-time purchases.
Request a purchase
Forward questions to acq@lib.arizona.edu
Acquisitions queue in LibAnswers
Includes checking for version updates to existing titles, ie: Can we purchase the 4th ed, vs. 3rd ed.

Requests for new resources of journal subscriptions, trials, or items with ongoing costs.

Forward questions to lbry-collectionmanagement@email.arizona.edu

Requests for acquisitions of data and data sets
Forward questions to collections@lib.arizona.edu
and lbry-collectionmanagement@email.arizona.edu
Collection Management & Assessment queue in LibAnswers