Ask Us: Get research help from the UA Libraries' staff via email or phone. There's also a searchable list of frequently asked questions. Look for the Ask Us button in the upper right of this page.
Chat: Need help but can't make it to the library.? Use the Chat button in the upper right of this page. The library's chat service is available whenever the library is open. We're open 24/7 during finals week. See the schedule of Main Library hours for exact times during the school year.
If you access library resources from off campus, you'll need to sign in with your UA NetID and password. An alternative is to use UITS's Virtual Private Network (VPN), which is free for UA students and instructors to download. The VPN client provides a secure connection between your home computer, laptop, or mobile device and the UA network. To use the VPN client, you'll need to sign up for UA NetID+ Two-Factor Authentication, which provides another layer of security.