ChatGPT: Organizational culture and capabilities are the aspects that shape the work environment and the potential of public organizations. Organizational culture involves the shared values, beliefs, norms, and practices that influence how people think, feel, and act within an organization. Organizational capabilities involve the skills, knowledge, processes, systems, and resources that enable an organization to perform its functions effectively. Organizational culture and capabilities can affect the motivation, satisfaction, learning, creativity, diversity, and accountability of an organization.
Schein, E. (1993). Defining organizational culture. In Organization Culture and Leadership, (pp. 3-15) San Francisco: Jossey-Bass. - Reading is available from instructor