POL 601: Public Management

ChatGPT: Organizational culture and capabilities are the aspects that shape the work environment and the potential of public organizations. Organizational culture involves the shared values, beliefs, norms, and practices that influence how people think, feel, and act within an organization. Organizational capabilities involve the skills, knowledge, processes, systems, and resources that enable an organization to perform its functions effectively. Organizational culture and capabilities can affect the motivation, satisfaction, learning, creativity, diversity, and accountability of an organization.

• Schein, E. (1993). Defining organizational culture. In Organization Culture and Leadership, (pp. 3-15) San Francisco: Jossey-Bass. - Reading is available from instructor
• Suchman, Mark C. 1995. Managing legitimacy: Strategic and institutional approaches. Academy of Management Review, 20(3): 571-610.
• Goodrick, Elizabeth and Gerald R. Salancik. 1996. Organizational discretion in responding to institutional practices: Hospitals and cesarean births. Administrative Science Quarterly, 41: 1-28.
• Westphal, James D., Ranjay Gulati, and Stephen M. Shortell. 1997. Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption. Administrative Science Quarterly, 42: 366-394.

• Ashikali, T., & Groeneveld, S. (2015). Diversity management in public organizations and its effect on employees’ affective commitment: The role of transformational leadership and the inclusiveness of the organizational culture. Review of Public Personnel Administration, 35(2), 146-168.
• Nowell, B., & Stutler, J. (2020). Public Management in an Era of the Unprecedented: Dominant Institutional Logics as a Barrier to Organizational Sensemaking. Perspectives on Public Management and Governance, 3(2), 125-139.
• Victor Ray, “A Theory of Racialized Organizations” American Sociological Review 84(1) 2019: 26-53.