When pages don’t load or links don’t seem to work
Clear your cache and cookies AND restart your browser before initiating the search again.
To clear your cache: In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache".
Try a different browser
Try using an incognito window
For more detailed browser, cache and cookie information, see Tips from Indiana University
When searching for resources, start your search from the UA Libraries' website and log in to your account.
Do not use VPN - EZProxy authentication often does not work over a VPN connection. Use your NetID and password instead.
Main Library | 1510 E. University Blvd.
Tucson, AZ 85721
(520) 621-6442
University Information Security and Privacy
© 2023 The Arizona Board of Regents on behalf of The University of Arizona.
