TLS 481 - Children's Literature in the Classroom

When pages don’t load or links don’t seem to work 

• Clear your cache and cookies AND restart your browser before initiating the search again. 

• To clear your cache: In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).  If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache".  

• Try a different browser 

• Try using an incognito window 

• For more detailed browser, cache and cookie information, see Tips from Indiana University

• When searching for resources, start your search from the UA Libraries' website and log in to your account.

• Do not use VPN - EZProxy authentication often does not work over a VPN connection. Use your NetID and password instead.