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AIS Desk Staff LibGuide: The Ask US Desks

ASK US DESK HOME PAGE

DESK LOCATION

DESK INFORMATION

LibInsight Stats

Desk Chat User Name

Chat Login Link

LEVEL 1: 

TECHNOLGY LENDING

Level 1 Stats

Library1@arizona.edu

Log into Chat

LEVEL 2:

MAIN LOBBY RECEPTION Level 2 Stats Library2@arizona.edu Log into Chat

WESL DESK:

SCIENCE & ENGINEERING LIBRARY WESL Stats Library3@arizona.edu Log into Chat

 

Log into Stache

Find credentials and passwords for Ask US Desks

Log in with your Net ID & Password

https://stache.arizona.edu/

 

CIRCULATION LOGINS

For Technology, General, and ILL Circ Processes

 

THE LIBAPP SUITE

Login links for our LibApps are below

 

STAFF RESOURCES:

Links to what you need

 

BUILDING ISSUES

Report spills, restroom supplies, broken furniture, etc. 

 

Create a helpline ticket: 

HOW: Simply send an email to report the issue.

INFORMATION TO INCLUDE:

Brief information about the problem, the building and the room number.

WHAT IS THE EMAIL ADDRESS? 

 

Call Facilities at 621-3000 

INFORMATION TO INCLUDE:

Brief information about:

  • the problem
  • the building
  • room number

 

 

HELPING PATRONS (General)

Links to help answer common questions

Print & Scan

 
HELP PATRONS PRINT & SCAN

Find solutions to common problems

Lost and Found General

Lost & Found

Library Lost & Found Locations:

  • Main Library Level 2
  • WESL Level 2 Staff Office

 

Lost and Found Procedures

The libraries only accept lost and found items:

1. Of high value

  • examples: laptops and tablets

2.  items that would cause a major inconvenience should they be lost:

  • Examples:  wallets, keys, IDs, jewelry, CatCards, and phones

 

We should not accept:

  • water bottles
  • clothing or shoes

Ask the patron who found these items to return the item to the location where it was found. 

They can also take the item to the Student Union's Lost & Found

 

What Happens to Unclaimed Items Held at the Library?

Twice a week (on Mondays and Thursdays) unclaimed items from our lost and found are transported to the Student Union.

 

The Student Union Lost & Found

Location: 

Information desk across from the UA Bookstore. 

Phone:  (Lost & Found): (520) 621-7755

Webpage:  UAPD Lost & Found

Phone: UAPD lost property: call 520-621-1332.

Physical Address

University of Arizona Police Department
1852 East First Street, PO Box 210100, Tucson, AZ 85721

 

 

Ask US Desk Phones

Connect with staff at other desks

 
Main Level 1 Desk

(520) 621-6442

Main Level 2 Desk

 (520) 621-6406

WSEL Desk

(520) 621-6384

LibGuide Construction

 

Send me feedback:

Please send on any feedback that will help develop this guide. 

My email is:  jtorres@arizona.edu

 

This Libguide is released in an "under-construction" state.  It is not a final product.

You will find newly released areas announced here.   

 

Released Tabs are still under construction

Content for existing tabs is still evolving.  Areas there were not completed prior to being released have been deactivated. 

The areas I am focused on right now are:

  1. Technology
  2. Staff Resources
  3. All things "LibCal"

 

Future Tabs:

  • Computer Workstations
  • Paying for Things
  • Reference Assistance 
  • Tech Support
  • Other library departments
  • Emergency Procedures

Safety and Security

 

UAPD ASSISTANCE NEEDED?

Here is how to get help

UAPD: Non-Emergency

Call:  520-621-8273  (621-UAPD)

 EMERGENCY? 

 

Dial 911

Call from landline

Connect directly connect to UAPD

Dial 911

Call from cell phone 

  • Connect to Tucson Police (TPD)
  • Ask for transfer to UAPD